Refund Policy

Cancellation & Refund Policy:

Cancellations

When booking your vehicle, you are required to pay a £50 booking / holding deposit (which comes off the total cost of your hire), to ensure that the vehicle will be available for you on the date(s) requested. In the event of a cancellation, this holding deposit is non-refundable. If you have pre-paid the full amount prior to the commencement of your hire, we will refund that amount, less the £50 booking deposit.

Modifications

Should you need to change the date or time of your booking, we require a minimum of 24 hours’ notice prior to the commencement of the hire to move your booking to a different date / time (subject to availability). In this case, your £50 holding deposit will be transferred to your new date. Amendments to bookings made less than 24 hours prior to the commencement of the hire may incur the loss of your holding deposit (this decision is made at the discretion of the management).

No Shows

If you fail to collect your vehicle on the specified collection date, any payments made are non-refundable.

Early Returns

In the event of early return any pre-paid rental charges will not be refunded.